One of the biggest problems with running a company is having the chance to think like a Director. If you are busy with everyday work so that you never have the chance to focus on how to grow and develop your business. You will be effectively shooting yourself in the foot. Leading your team to victory does require a clear strategy and understanding of the markets. Less work and more time thinking. It is not what you do it is how you do it. The work will always be there.
Monthly Archives: July 2008
Missing Expectations
What do you think is a best way to disappoint a customer? I’m sure you can come up with a big list, but right there at the top is promising something and not delivering. I arrived at the airport this morning nice and early because I knew they had free Wifi here, fired up my laptop … and no Wifi. It wasn’t all bad though, because when I tried 30 mins later the network was there, so it could well have been undergoing maintenance, but it did set me thinking all about promises and expectations. In the meantime, FlyBe announced that the earlier Gatwick flight had been delayed because of “technical issues” and that the flight to Birmingham and the flight I was on were delayed because of an “aircraft change”. Now don’t get me wrong, I do expect operational problems to creep in from time to time, but delaying three flights (out of the three on the board with that airline) is shocking!
Anyway, way to my Wifi incident. The reason I was upset was because something was promised to me (by way of a hanging advert and prior experience) and was not delivered. If there had been no prior expectation, I probably wouldn’t have thought twice about it. It’s like like Wifi is so ubiquitous that you expect to find it everywhere (yet); so spending an hour waiting in a location without Wifi wouldn’t have been a problem for me. However, the expectation that something was supposed to be there and wasn’t was a totally different ball game.
I expect some industries are also harder to deal with than others. Airlines and trains in particular have a reputation for missing their schedules, but you can imagine that with all those moving parts, problem are bound to happen. I don’t envy companies who provide satellite internet services for example, as there are physical factors that can prevent proper delivery of their services. Wifi is another matter. Everyone with a wireless router at home will know that once it’s set up and running, it can run for months without needing any attention. That’s one reason why this morning was so “interesting”
Twitter Updates for 2008-07-19
- Just been having some amazing conversations about people and relationships. #
- Thinking about a trip to Jerusalem soon. good for my Jewish Development. #
- Off for some chips and a Cherub hunt #
- Just taken my son for some tea, last weekend before he is off to Holland for a while. #
- Think it may be time for a new blog. #
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Twitter Updates for 2008-07-17
- @guykawasaki Now that is a wake up call 🙂 #
- New post: How Green is Your Distribution? (http://workconnexions.com/node/738) #
- Is there any blogger who can see any use for Triond https://www.triond.com I can’t #
- New post: Triond You Write They Publish (http://workconnexions.com/node/739) #
- %$&*76, There is a mistake, oh I need another half. #
- 332 comments in spam queue I wonder how many are spam? #
- Back from lunch and I’m a Rocket Dog. 😉 find out what you http://animal.discovery.com/fansites/meerkat/personality/personality.html #
- @DrMiaow luv it, no idea what it means. #
- @VanessaJupe well at least your are in 🙂 #
- I have just sent read a blog post about Porn Stars on twitter. Food for thought. I wonder if they would have to be sexy all the time #
- @sherrilynne Squidoo Is Seths Godin Brainchild,as is sharing the advertising revenue. only 22 hours late in reply #
- @sherrilynne It is something we are talking about implementing at http://www.Workconnexions.com #
- @sherrilynne http://tinyurl.com/5hjvmk thats the one. #
- New post: FREE Online Webinar: 5 Quick Steps to Recession-Proof Your Sales Team (http://workconnexions.com/node/740) #
- Time for SEO work, Target – A thousand unique visitors for one product #
- Just had the most amazing garlic and mushroom hamburger. #
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Triond You Write They Publish
I Just come across this site as an advertisement on my biz devlopment site. It has come up with a novel idea. They will pay you so that they can publish your content. A bit like a book publisher. I guess if you write material they thought they could sell. You may well end up having a book deal.
The site at the moment is a bit sparse and there is no affiliate deal. Having said that though navigation is logical.
The advantage of this site is that it takes work out of promoting your writing. I am going to give it a go and see if i can earn a few dollars or more. http://www.triond.com/
Ok an update here, I have just submitted an article to the website only to be told because I have submitted it on www.workconnexions.com they are not interested. As they explain below
“We regret to inform you that your content item, “An Easy Personal Backup Plan”, has been declined for publication for the following reason: Duplicate content. Identical content has been previously published on http://workconnexions.com/node/730. You may only submit content that has not been previously published in whole or in part, on the Internet..”
Which is shame as most of the content I generate does tend to get published elsewhere. I would imagine that any serious writer would have several outlets. I do think they are limiting their market.
Twitter Updates for 2008-07-16
- Work disability: The Dutch disease http://tinyurl.com/5cuo47 #
- New post: Support strikers through Web 2.0 (http://workconnexions.com/node/733) #
- New post: Some Useful Google tips, A Currency Converter and Mp3 File Search (http://workconnexions.com/node/734) #
- New post: Working in a different environment? (http://workconnexions.com/node/735) #
- New post: IoM Social Media Club (http://workconnexions.com/node/736) #
- New post: Another Big List of Sites That Can Make You Money! (http://workconnexions.com/node/737) #
- This rather a Brillaint post http://tinyurl.com/6aw8yp #
- New Business idea takes flight #
- I wonder where I can buy some time for SEO this evening. #
- Ooch that hurts but good advice 🙂 http://learningseobasics.com/archives/588 #
- Off to update my squidoo lens new plan there #
- who would be interested in 45 pecent of advertising revenue on your http://www.workconnexions.com profile? the other five percent goes to charity. #
- @missheidi go on you can do it 🙂 #
- FIrst cup of coffee in 6 days no I am not pregrant 🙂 #
- All you Andy Beal lovers he is going to be here on the Isle of Man shortly more news to follow. #
- If you are going to give your staff clothes to wear make sure that they are cool or semi cool or you can better not bother. #
- Great tip for the girls 🙂 http://tinyurl.com/5gpvw5 #
- setting up Twitter for my Squidoo account #
- My Squidoo research is working http://www.squidoo.com/cussons #
- Wow Bill Gates is pretty fluid on video, I am outta here Twitters http://tinyurl.com/6xrf6s #
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How Green is Your Distribution?
Name and Shame
One way to increase profits is to make your processes leaner. In my working life I have seen some enormous changes. From goods being manufactured local to them being centralised down to one distribution hub more often than not in Hong Kong. Being Green is not just about helping the environment it is about making more money. While it seems like now that all companies are claiming green credentials. It is funny how today I came across a blatant mistake that one could put down to large corporations lack of procedure and innovoation. I am presently consulting for an Isle of Man IT company that ordered 1000 pieces memory from HP for a hard ware upgrade in preparation for a Windows Vista roll out. The memory when it arrived came on a crate. All individual packed. I am sure that HP claim to be a smart company. How can they pack each piece of memory into separate boxes. Generating higher transport cost, more packaging and more unpacking cost. Just to demonstrate this mistake 200 pieces of memory was ordered from Kingston and arrived on the same day. They were able to deliver it one small box. Saving everybody time and cost.
PS. I did actually double check if there was an option in ordering of the memory for it be delivered in one box. There was not. What are you doing?