Category Archives: Consultancy

Online Shop and how much should it cost. Retail Versus Online

In hard times people get a little bit more creative about making money. As there is less money to go around one wants to insure that what one has can go a long way. One might be tempted to visit markets and a sell some products or maybe open an online shop. As Owen, a friend of mine, pointed out that online businesses or websites tend to be seen as a cheap option. no rent, no expensive layout costs, staff recruitment cost. Is that so?

It is common misconception that online stores are cheap and easy. It can be best be summoned up by you get what you pay/put in. For example Ebay provides excellent e-commerce facilities. The only down side with it is the cost. All our clients that use that service are trying unsuccessfully to get away from it. They are tired of Ebay taking their percentage. Unfortunately building up customer trust on there own website is proving difficult. But that need not be the case with  the right planning and investment.

This is where the shop comparison comes in. If you would spend ten thousand pounds setting up out high street retail shop, you will need to spend at least that on an internet retail business to make it successful. There are few shortcuts that really work. If you want to create a successful business you will need to either spend the money to employ somebody to set it up for you in the way that create positive sales, or you will have to spend the time yourself. If you thing that just buying a domain name and putting some e-commerce software purchased for a couple of hundred bucks is going to create an online business, I have news for you. It ain’t going to happen. Pity you may say, but the good news is that with the right tick sheet you can solve many of the problems.

Before you’ll begin you may want to think about the following:

Customer registration and account management, News letter signup, Automatic email confirmation, Search feature, Secure user login, User behaviour statistics, Varied Payment options, Email to a friend

Or maybe not, How about this:

1)Target Audience:
Who is your website directed at? Other businesses, older people, all age groups? It is important to understand who you are talking to and what goals you have for the site.

2) Number of Pages:
Do you know the number and types of pages and how they relate to each other? You don’t need to know the exact details but try and think about what types of pages you should have.

3) Content:
This means the text inside the pages and it is the most important part of the website. The rest of the site builds what we call in the industry rapport, but the contents are what sell your product or services. In fact if your site looked horrible but had great content it could still be successful, but not the other way around.

4) Design:
Do you know what colors you would like or the type of graphic contents? Do you have logos ready to be used? Your site can be graphic heavy as we say or it can be clean and sparse. It is your choice and is very much a personal decision. If you don’t know what you want, you can surf the internet and find some sites you like.

5) Images:
Do you have all the pictures for the site and are they in a digital format?

6) Forms:
These pages are the ones that collect information from your visitors and then send you this information as an email. You can contact us to discuss your options. We will guide you through the process, one step at a time.

When you have considered this you will then need to discuss with an expert in this field who can help you and guide you through this market.

Advertisement: At Wcx we know social media and online business, we know what works and what does not. We have the expertise and contacts to create a site that will fulfil your Gaols. Take a look at www.WorkConneXions.com or our company Site www.http://web.web.http://web.wcx.me/ for more information.
 

Communicating What it is Your Company Does

How many times do you get asked; what is it that your company does? The thing that most people who work have in common, is that they have worked for several companies.

Practically every time you are introduced to somebody, the first inevitable question asked , whether in a private or a professional setting, will be: What is that you do or what line of business are you in? For me the answer to this question would vary as I would try out different explanations to fit in the situation, suit the enquirer or similar.

There is no one answer that fits all. For example a recruitment company may say we recruit executives with a proven track record. Another company may say we recruit and train office staff. For each segment of the market you have to adapt your message.

Sometimes a deep explanation may be necessary for the enquirer to understand what it is that you do an you may (or not as the case maybe) have to give more back ground information. A lot of people ask me what Wcx does. We tried a number of different explanations such as “Social networking for businesses” “One stop development shop” In the end we have chosen this one “Work Connexions does your Advertising, Marketing, Recruitment and Blogging. Online and offline” Of course this is only the start of effective communication “a short one liner”. It will be every companies top concern to prove the buyer that uses their products and services it does just what it says.

On balance one of the reasons why I like blogging is that it gives everyone involved in the company, project, etc the chance to understand how a company or organisation communicates with its employees and customers.

Global Domain Name Statistics

The following chart represents current statistics for many of the worlds most popular domains.  Updated July 2008. Not sure why I like statistics but I do, A bit of a schocker Germany at number two.  

Domain Amount Registered Country
.com 77.170.572 Global Generic
.de 12.095.431 Germany
.net 11.709.993 Global Generic
.cn 11.439.479 China
.uk 6.941.940 United Kingdom
.org 6.905.369 Global Generic
.info 5.010.368 Global Generic
.eu 2.826.390 European Union
.nl 2.985.481 Netherlands
.biz 1.980.543 Global Generic
.it 1.546.397 Italy
.us 1.424.457 United States
.br 1.374.644 Brazil
.ch 1.169.074 Switzerland
.ru 1.337.429 Russia
.au 1.168.506 Australia
.jp 1.033.412 Japan
.fr 1.166.604 France
.ca 1.044.299 Canada
.kr 927.033 Korea
.dk 921.121 Denmark
.es 998.903 Spain
.mobi 928.394 Global Generic
.pl 1.074.755 Poland
.be 802.281 Belgium
.at 758.745 Austria
.se 741.224 Sweden
.cz 439.334 Czech
.no 390.601 Norway
.nz 336.305 New Zealand
.mx 257.465 Mexico
.pt 222.141 Portugal
.fi 182.639 Finland
.hk 164.278 Hong Kong
.tr 161.133 Turkey
.sk 158.128 Slovakia
.ie 105.054 Ireland
.lt 81.276 Lithuania

Closing Deals on The Internet

As a web entrepreneur I do believe there are limitations to closing deals over the internet. For example you can do the research get your back ground information, but closing the deal of any significant amount they going to want face to face contact. So you need to adjust your plan accordingly. Make your contacts where you can jump in the car and visit them.

I posted the above on the following Forum thread here

How to Set Up Your Own Social Networking Site

There are some key factors that one will need to consider if they want t set up their own networking site. This is best explained by the Night Rider comparison. Face book has managed to amass over 6,000 people that are interested in the eighties Hit TV show Night Rider. It has its own Night Rider page. When the original star of the program, David Hasselhoff, heard about this, he decided to start his own net working site and cash in on the shows staying popularity.

What does this teach us about networking?

1. If you are a member of a group or share a passion, you can start own Networking site. A group of people with similar interest is an important ingredient in setting up Networking site.
2. If you lead this by setting up such a site, you can than reap the rewards and/or advertising and related products.

I do see many more companies setting up there own networks where you can interact with the company. As the value to social networking is in the people. Why would any company want to source that out? Especially considering that software is readily available for such endeavours. What sites can you imagine?

15 Essential Common Sense Communication Tips for Technologists

Mike Lynn has worked at a number of businesses ranging from very small to extremely large. he has the pleasure of doing business with some of the best and brightest minds in technology in the financial services industry. However, He is amazed on at some of the things I see on a regular basis. Whether your a manager or a single-contributor, I’m sure you can appreciate this refresher course in communication common sense.

Conversations with Clients

  1. Never answer an unqualified question. As technologists, we’re often called upon to provide additional information about the products we review or projects with which we are involved. NEVER ANSWER WITHOUT THINKING ABOUT THE QUESTION.
  2. Never commit to ANY additional work without thoroughly understanding your existing task list and the implications of the additional work.
    If you’re uncertain – defer and give a date for when you can supply an estimated delivery… a date for a date.
  3. Never answer if you’re uncertain. It’s not only ok – but admirable to say “I don’t know – but I’ll find out.”
  4. Know your audience. Recognize that we’re very technical people and we are sometimes invited to meetings with people of varying degrees of technical knowledge. When this is the case, be certain that you’re NOT dragging these folks into a technical ditch and thereby grinding the meeting to a halt. It sometimes helps to verbally check with meeting participants after an initial discussion to ensure that you’re all ok with the technical depth at which you are speaking.
  5. Respect other’s time. Always schedule time for conversations you feel may take more than a single sentence response. If you’ve called someone directly to save the time of typing an email or scheduling a meeting, consider that the person you’re calling may have other activities scheduled or in flight for this time slot.
  6. Understand your role. You are a technologist, responsible for providing solutions to technological problems. Never ask a client or partner to solve a problem for you unless the problem falls outside the realm of your responsibility.
  7. Never answer a question before you’re certain you’ve considered the implications of your response and the perspective of the person asking the question. I’m not telling you to ask a question for every question asked – but understand the perspective of the person asking the question and either a) ask a discovery question to clarify or b) tailor the answer to suit the asker’s perspective.

    Demonstrations to Clients

  8. NEVER stray from your script. Never perform an action for the first time in front of a client or in any demo. Never yield to a request from a demonstratee to introduce significant changes to the planned demonstration. If a person you’re demonstrating to wants more information that may take you from your script, politely note the request and tell them that you’ll be happy to schedule another time to get deeper or to do further investigation.
  9. When a demo breaks or a bug occurs (and it will!), don’t sweat it – be prepared with discussion notes in the event you need to reboot or reconfigure the environment. Don’t take it too lightly because after all – the time you’re taking to present it important. Have support ready at the back-end if at all possible – this can be in the form of a colleague who knows how to reset the demo environment.
  10. Include links to the webex or meeting collateral in the meeting request rather than distributing separately so that attendees don’t have to search through the mailbox to find it.
  11. When securing a room, secure the half-hour prior to the meeting to ensure that you have time to prepare… and remember if you’re using OUTLOOK and Exchange email to change the invitee type to RESOURCE OR ROOM to ensure that you secure the room’s availability.
  12. Prepare! Pre-load/pre-configure your environment. If you’re demonstrating several separate web pages, have them loaded in separate windows or tabs to avoid delays while loading. Prepare notes and practice the demonstration until you don’t need notes any longer.

    General Email Correspondence

  13. Enable Spell-check on emails. If it’s not turned on now – stop reading and do it now.
  14. Consider using reply instead of reply-all – not everyone on the cc list cares intimately about every detail.
  15. See 4. Understand your audience and tailor your written, as well as verbal communications to suit.

Visit the authors weblog at: http://blog.mlynn.org

Is Your Blog/Business Getting Noticed – Your Internet Plan Part 2

This is the second part of the internet Marketing plan, from here:

http://blog.wcx.me/2008/08/is-your-blogbusiness-getting-noticed-your-internet-plan

In the months 4 to 6 you will have to think about the following:

Links

• Using www.linkpopularity.com follow the links for popular sites similar to yours and submit pages from your site to those sites as suggested links.

Discussion groups

• Research the most active discussion boards in your area for sales, and other relevant topics and visit the top half dozen or dozen once a week to participate.
• Subscribe to two new discussion lists and participate regularly on favourite lists in a way that helps promote the newly released products.

 
Web site and infrastructure

• Add excerpts or long explanatory copy for products and services that don’t yet have that.
• Make changes in the wording of key pages to attract traffic on relevant keywords that I have totally missed.
• Check outbound links for accuracy and remove dead links.
• Change or add to the sample makeovers/upgrades at my site.

Marketing Plan Months 6 – 9

Search engines

• Continue to monitor the amount of daily traffic, which search engines are sending you visitors and which keyword phrases are bringing people to your site.
• Register new pages or features in the free search engines and directories.
• Research appropriate keywords for promoting new products, services or informational pages.

 
Publicity

• Distribute at least one press release this month designed to produce more web site traffic and more Marketing Minute subscribers, customized for each of the target niches.
• Distribute at least one press release tied to sales or marketing information form the company.
• Brainstorm with other professionals on ideas that can be implemented.

Direct mail

• Send Marketing postcards to old, not-used-in-two-years mailing list.

Product development

• Create two more audiotapes based on feedback from distributors
• Lay out and prepare for printing the anthology of your site
• Create and polish viral marketing tool and post at my Web site.

 
Posting content

• Convert this month’s press releases into articles and post at free content sites.
• Post your Marketing articles at free content sites.

 
Links

• Follow the links for intriguing sites I’ve recently come across and submit pages from my site to those sites as suggested links.

 
Discussion groups

• Visit the top half dozen or dozen discussion boards once a week to participate.
• Subscribe to two new discussion lists and participate regularly on my favorite lists in a way that helps promote my newly released products and services. Web site and infrastructure
• Complete and launch a new blog type web site on related topic.
• Offer services and inter link to the new web site.
• Consider design or technical improvements to boost site’s perceived professionalism.

Summary

The outline above covers a nine month periods where effectively one would begin again and re-apply the plan in one form another. May be by bring a niche information site online to help drive sales or by working together with partners/distributors.

One notable point with this blog post is that there is no cost attached. How much time would it require to implement a plan like this depends. A basic rule of thumb can be applied. The more time spent on carrying out the related tasks the more effective the results. To reasonable implement this plan one would be looking at 2 – 3 days (16 -24 hours) per a week for the duration of the plan.